FAQ

HOW DO I KNOW IF THE PRICES ARE THE BEST IN THE US?

You can look at top luxury retail stores and shopping websites to compare. You can also easily find links from our website to compare our products to same or similar items offered by official brand websites in the US.

 

HOW DO I KNOW IF THE PRODUCTS ARE AUTHENTIC?

All our products are purchased from authorized stores, which guarantees 100% authenticity. We have thoroughly vetted the sellers of products through our site and have the utmost confidence in their integrity. As such, the product you purchase is 100% authentic or we'll pay you 5-times the value of your purchase. Please read our AUTHENTICITY GUARANTEE here.

 

HOW MUCH ARE THE SHIPPING COSTS?

We use UPS to ship our products from Europe to our warehouse in the US. We use FedEx to ship your packages within the US. Now, we are offering free shipping as an added bonus.

 

CAN I RETURN AN ITEM?

We offer the best discounts on current seasonal products which you can find and try from brand official boutiques or websites. Please make sure the products you order are really what you want. We guarantee that the products we buy for you are exactly the same as the products linked to the brands’ official websites.

 

 

We buy products according to your orders. Therefore, you cannot exchange or return current seasonal items purchased on webuyforu.com. However, if you receive products which are not the same as the products linked to the brands’ official websites or have quality problems, the items can be refunded completely. Please read our full return policy and process your return here.

 

HOW ABOUT SALES TAX?

No sales tax is collected outside of PA. Sales tax will be calculated and added to the final purchase price, if your delivery address is in PA.

  

HOW LONG WILL MY SHIPMENT TAKE?

It will take 1 week to deliver your products from Europe to the US. You will receive an email containing your Tracking Number once your package has been shipped from our US distribution center.  It takes approx. 10-12 business days from the order date to receive your products. 

  

DO YOU SHIP OVERSEAS?

We do NOT accept orders from abroad.

 

IS MY INFORMATION SECURE?

Yes. Your personal information is subject to our PRIVACY POLICY and your credit card information is encrypted and properly protected, both physically and electronically when it is used.